Alignment of the Malcolm Baldrige Criteria for Performance Excellence WITH SIX SIGMA, LEAN THINKING AND BALANCED SCORECARD
ثبت نشده
چکیده
“Baldrige? Six Sigma? Lean? Balanced Scorecard? We don’t have time for all of these initiatives! Let’s just pick one and go with it!” How many times have you heard (or perhaps even said) something similar to this? The statement suggests the initiatives are equivalent. They are not. As has been discussed earlier in this book, the Baldrige Criteria for Performance Excellence represent a comprehensive set of processes that organizations should have in place in order to optimize performance. Six Sigma, Lean, Balanced Scorecard, and other initiatives represent some tools, albeit powerful tools, that organizations can use to enhance performance.
منابع مشابه
The Public Value Scorecard: A Rejoinder and an Alternative to "Strategic Performance Measurement and Management in Non-Profit Organizations" by Robert Kaplan By
Robert Kaplan's Balanced Scorecard has played an important and welcome role in the nonprofit world as nonprofit organizations have struggled to measure their performance. Many nonprofit organizations have taken both general inspiration and specific operational guidance from the ideas advanced in this important work. Their pioneering efforts to apply these concepts to their own particular settin...
متن کاملChaos through the Scorecard
In this age of the Information Economy, access to accurate and timely information is necessary to ensure business success. One method of displaying performance measurement information is on a Balanced Scorecard (BSC). The BSC provides a framework for translating strategy into measures that collectively capture the critical requirements for sustaining the organisation's success. The author has p...
متن کاملStrategic management of an electronic patient record project using the balanced scorecard.
Effective performance measurement links goals to information. It is an integral part of the management process.1, 2 Organizations have different approaches to providing their management teams with information, ranging from aggregating reports derived from operational systems to explicitly defining a set of key indicators about which data is collected and periodically distributed. Typically, in ...
متن کاملApplication of lean thinking to health care: issues and observations
BACKGROUND Incidents and quality problems are a prime cause why health care leaders are calling to redesign health care delivery. One of the concepts used is lean thinking. Yet, lean often leads to resistance. Also, there is a lack of high quality evidence supporting lean premises. In this paper, we present an overview of lean thinking and its application to health care. DEVELOPMENT, THEORY A...
متن کاملThe Balanced Scorecard and the Strategic Learning Process: A System Dynamics Modeling Approach
Themain purpose of this paper is to improve on the conceptual as well as themethodological aspects of BSC as a quantitativemodel by combining elements from traditional balanced scorecard (BSC) thinking with the SystemsThinking.This is done by combining short and long term aspects ofmeasurements.The result is then used to build and construct a balanced scorecardmodel for strategic learning with ...
متن کامل